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iCloud back-up time
DEBSTA40
Member

Why does it take 6-plus hours to back up photos and contacts?  Also, if I start the back-up, must the app on my iPhone stay open for the back-up to complete?  If it times off, will I have to start over again?

Thank you so much for your help!

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Re: iCloud back-up time
vzw_customer_support
Customer Support

DEBSTA40,

It's always nice to be able to backup your phone, but having it take so long can be a little overwhelming. Backup times will depend on a few things. How much you have to backup as well as how strong of a connecting your phone has to the Internet. You don't have to keep the app open while it backs up and it shouldn't time out. If it does, you will receive an error message. Please let us know if you have any additional questions.

ErinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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