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lost all content during phone swap.

I just replaced my damaged phone and after a failed backup/upload to new phone ,there is no content in my cloud.what can I do now ?

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Re: lost all content during phone swap.
Customer Support

Thank you for reaching out to us. Let's resolve this. What is the make and model of your device? Have you tried logging in to Cloud on a different device?

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!