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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
lost messages

My phone was stolen, recieved new one today. How do I download text messages from the cloud?

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Re: lost messages
Customer Support

orangemarbl, Glad you got your new phone today! Glad to help! (It's a drag to have a phone stolen.) You can download Verizon Cloud App to your phone if that's the app you used before. What kind of phone do you have? Glad to hear back so we can get you up and texting!

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