need my pics

[MARLEES_MAIL]

I need to get my pictures off the cloud. When I went to get them, I have to pay. Do I have to do the $5 a month, get my pictures then cancel the cloud.

[vzw_customer_support]

we are more than happy to answer any questions that you may have on this process, MARLEES_MAIL. This would depend on if your cloud information has been deleted. We can check into possible options for you, but there are no guarantees that we can retrieve this information for you beyond this point.

CecileC_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[MARLEES_MAIL]

Thank you so much.