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need my pics
MARLEES_MAIL
Enthusiast

I need to get my pictures off the cloud. When I went to get them, I have to pay. Do I have to do the $5 a month, get my pictures then cancel the cloud.

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Re: need my pics
vzw_customer_support
Customer Support

we are more than happy to answer any questions that you may have on this process, MARLEES_MAIL. This would depend on if your cloud information has been deleted. We can check into possible options for you, but there are no guarantees that we can retrieve this information for you beyond this point.

 

CecileC_VZW

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Re: need my pics
MARLEES_MAIL
Enthusiast

Thank you so much.

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