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new to verizon cloud and it's not backing up all my photos?
SEASEG5
Member

Just got verizon cloud, it only backed up like 150 photos and there is still plenty of storage space.

I also still have Icloud? could that be creating the conflict? how do I fix it?

Thank you!

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Re: new to verizon cloud and it's not backing up all my photos?
vzw_customer_support
Customer Support

SEASEG5,


I wouldn't be concerned if my pictures weren't backing up. I'll be happy to help. What is the model of your iPhone? Have you tried it on Wi-Fi and on Cellular service? Are you getting any type of error messages?


RyanC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: new to verizon cloud and it's not backing up all my photos?
SEASEG5
Member

phone 5S

I’ve tried both

No error message

Says it’s complete but only backups up like 150 photos out of 2,000

Sent from my iPhone

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