Johnprx2, pictures are precious memories that we need to ensure get properly backed up to protect our digital media. I want to make sure that you get the assistance that you need. With that said, I would like to gather a few details to best assist. Which Cloud feature are you referring to (iCloud, Verizon Cloud)? What steps have you taken to attempt to transfer the photos?
With regard to how old the photo is, the age of the photo does not impact the file's ability to be transferred.
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