When I try to back up my photos and vids, it stops after about 15 seconds and gives me a cloud with red exclamation point in the top right corner. When I click on it - it states "Last backup failed"... last backup 10/25/17. I have 1TB of storage. Any suggestions?
Having trouble with a backup is certainly no good. Let's see what we can do. What software version are you running on your phone? What happens if you plug your phone into a computer with iTunes updated? Are you connected to WiFi when trying this backup?
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