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reloading messages to phone from cloud
patty9243
Member

I had to take my phone back to factory settings.  I backed it up before to the cloud.  Now I'm trying to access my saved messages and though the count comes up in cloud, I can't access the messages. 

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Re: reloading messages to phone from cloud
vzw_customer_support
Customer Support

Patty keeping our messages safe is key. Let's make sure yours are restored. What is the make and model of your phone? What cloud are you referring to, our Verizon Cloud?

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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