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restoring from cloud
Neptunus
Member

my mobile phone did a hard reset and erased all my data and contacts. I did a restore from the cloud but some of my contacts appear to have not come down. Any suggestions?

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Re: restoring from cloud
vzw_customer_support
Customer Support

I’d be lost without my contacts, Neptunus. I'm here to help. What make and model phone do you have? I also want to ensure your data stays safe going forward. Do you recall what triggered the phone to reset?


LynnD_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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