I want you to be able to have access to your Verizon Cloud Michael7332. Are you trying to view this information on your phone or desktop? What is the make/model of your device? Are you able to access any data on your device?
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I'm experiencing the same issue. It has been happening for the last 2 days.
I log into my Verizon Wireless account on either of my Microsoft Surface devices, select My Devices, My Cloud (or something with a similar name) and no connection happens. I see 3 scrolling dots and, in the background 2 messages eventually appear. The first says something about high traffic, then, a little later, another message appears advising of a failure of some sort.
This happens using either IE11 or Edge.
There are no problems accessing the Cloud on my SGS4 via the Cloud app, but, I need desktop access to edit my contacts stored in the cloud.
This is NOT a problem with either of my 2 in 1 devices. This is a problem somewhere in Verizon Wireless's equipment, as I was able to access the cloud with no problems prior to 2 days ago and there have been no changes made to either device.
My ISP is Verizon Core. I have FiOS. To repeat, I have no problems reaching MY VERIZON. The problem is reaching the Cloud from a desktop.
Again, please investigate VZW's network.