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text and calls
DaButcher
Member

Hello I'm trying to get old call logs from may 2016-July 2018 along with text from a certain customer for a deposition? is there a way to get this?

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Re: text and calls
vzw_customer_support
Customer Support

With virtually everything being "online" these days, it is understandable that you would ask for call and text logs from a couple years ago, DaButcher. It would be ideal if such information could be economically stored for as long as needed. The reality is that we do not have the capacity to store unlimited amounts of data. Text content is stored for up to about ten days unless there is a subpoena directing us otherwise. Text and call logs (number called / texted, date, time) are available for the past 18 months through My Verizon. You can request prior copies of statements, which would contain call logs only, for the dates you identified. Such copies are $5.00 per statement, and are sent to you via US Mail to the address on file. Would this option be useful to you?

 

GeorgeS_VZW

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