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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
verizon cloud backup error

i Have a Kyocera flip phone (costed $400) and when i open cloud it says: Verizon cloud has encountered an error. pls close app and try again (code: 10019).

can someone help me with this?


Thank You

Re: verizon cloud backup error
Customer Support

Thanks for sharing that info. We recommend rebooting your device (e.g., powering it off for about 30 seconds and then powering it back on, allowing it to regain signal). We also recommend checking to see if it has recently completed a software update.


-Robert C.