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verizon cloud
PARGAL33
Newbie

Hello everyone, I have the 5 GB free every month from verizon cloud. I had it for about two years.

I had about 1000  pictures on it. I reached my limit of 5 GB so I didnt put any more pictures on it.

Now 2 years later all my pictures are gone. I even went to the Verizon store and they could'nt figure it out.

Does anybody know how I can get my pictures back ?

Thanks,

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Re: verizon cloud
jav6
MVP
MVP

There have been numerous discussions here on how Verizon Cloud is going to a paid subscription for content storage, but free for contacts only.  There have been emails sent out and maybe you missed (spam?) one alerting of this and warning to upgrade or download content before it goes away.  I think there was info about possibly 30 days where it could be recovered from a backup.  You might call Support at 800-922-0204 or *611.  See this thread: Lost Cloud Data

...Just another VZW customer...trying to offer some assistance...

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Re: verizon cloud
jav6
MVP
MVP

There have been numerous discussions here on how Verizon Cloud is going to a paid subscription for content storage, but free for contacts only.  There have been emails sent out and maybe you missed (spam?) one alerting of this and warning to upgrade or download content before it goes away.  I think there was info about possibly 30 days where it could be recovered from a backup.  You might call Support at 800-922-0204 or *611.  See this thread: Lost Cloud Data

...Just another VZW customer...trying to offer some assistance...
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Re: verizon cloud
vzw_customer_support
Customer Support

We would never want you to lose any information PARGAL33. Did you check back with our Customer Service Team as posted by jav6? Did you back up your content on any other service such as Google?

AlbertoR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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