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Cannot print from my Epson printer even though the jetpack shows printer is connected to network
ALGCPAT
Member

printout says 'network is working correctly' then "a router/access point channel conflict has been detected.  If you have a problem printing or scanning, improve your wireless network environment"

No clue what this means.

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Re: Cannot print from my Epson printer even though the jetpack shows printer is connected to network
vzw_customer_support
Customer Support

Being able to use your devices as you need to is absolutely important, ALGCPAT. Let's figure out what is going on. First, I have a couple questions.


Have you ever been able to print from that printer using a different wireless device/ connection? When attempting to print, does the Jetpack display 4G or LTE? Please try powering both devices OFF for one minute, and then reconnecting and re-attempt to print.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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