Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Cannot print from my Epson printer even though the jetpack shows printer is connected to network
ALGCPAT
Member
‎10-11-2016 03:48 AM

printout says 'network is working correctly' then "a router/access point channel conflict has been detected.  If you have a problem printing or scanning, improve your wireless network environment"

No clue what this means.

Labels (1)
Tags (2)
0 Likes
1 Reply
Correct Answer!
Re: Cannot print from my Epson printer even though the jetpack shows printer is connected to network
vzw_customer_support
Customer Support
‎10-13-2016 05:12 AM

Being able to use your devices as you need to is absolutely important, ALGCPAT. Let's figure out what is going on. First, I have a couple questions.


Have you ever been able to print from that printer using a different wireless device/ connection? When attempting to print, does the Jetpack display 4G or LTE? Please try powering both devices OFF for one minute, and then reconnecting and re-attempt to print.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

0 Likes