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Do we return the power supply also when returning the recalled Ellipsis Jetpack?
JetPackReplacer
Member
‎01-08-2022 04:13 PM

Good evening,

Do we return the power supply also when returning the recalled Ellipsis Jetpack?  The instructions only say to put the device in the package?

Please let me know.

Thank you

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Correct Answer! Jump to solution.
Re: Do we return the power supply also when returning the recalled Ellipsis Jetpack?
vzw_customer_support
Customer Support
‎01-10-2022 04:36 PM

Hello, JetPackReplacer and you can return the power cord with the Jetpack as part of the recall. If the Jetpack has already been returned please properly recycle to cable and adapter. Thank you.

 

- Alan

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1 Reply
Correct Answer! Jump to solution.
Re: Do we return the power supply also when returning the recalled Ellipsis Jetpack?
vzw_customer_support
Customer Support
‎01-10-2022 04:36 PM

Hello, JetPackReplacer and you can return the power cord with the Jetpack as part of the recall. If the Jetpack has already been returned please properly recycle to cable and adapter. Thank you.

 

- Alan

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