Hello, I have just purchased this product. However, it is experiencing rather slow speeds, even slower than my phone's hotspot. I'm uncertain what the issue is, as this is meant to be a faster product. Is there a particular reason why I would be experiencing less than half the speed on the jetpack than what I get from my phone?
Hello there! We definitely want you to have the best experience with your Jetpack. I'm sure we can get to the bottom of this. Tell me, when going to http://spr.ly/6603GhF5c (with no devices connected) what speeds does it show? How many devices are connected normally? Please let us know the outcome, thanks in advance.