An Accepted Solution is available for this post.
Ellipsis jetpack repeatedly turns off before it completely turns on
JANBLO47
Enthusiast - Level 2
‎05-08-2018 08:34 PM

Device turns on briefly then goes immediately to Goodbye screen. 

Labels (1)
8 people had this problem.
0 Likes
2 Replies
An Accepted Solution is available for this post.
Re: Ellipsis jetpack repeatedly turns off before it completely turns on
John_Getzke
Champion - Level 1
‎05-09-2018 05:53 AM

Sounds like your battery is bad or is not making full contact to the Jetpack.

If you have warranty then call this one into VZW and have them send you a replacement battery or Jetpack.

If not you should be able to purchase a replacement battery online and see if that resolves the problem.  If not then upgrade to the next model.

0 Likes
An Accepted Solution is available for this post.
Re: Ellipsis jetpack repeatedly turns off before it completely turns on
JANBLO47
Enthusiast - Level 2
‎05-09-2018 02:35 PM

Thank you. Verizon Wireless is replacing the Jetpack.