Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Hello, we have the Ellipsis Jetpack model MHS700L.

Our Jetpack all of a sudden today decided to shut itself off after turning it on.  I've done the reset, and troubleshooting guide.  It's due to be out of contract January 16.

Labels (1)
Re: Hello, we have the Ellipsis Jetpack model MHS700L.
Customer Support

Thanks for bringing your jetpack concern to our attention Ship1. Let's partner together to get your device powered up so you can be reconnected to the wireless world. What prior to  having issues with the jetpack not powering up? For example, was there any physical or liquid damage?When was the last time that the jetpack was charged?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!