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How do I turn off ipv6
AVALERM
Member

I am unable to turn IPv6 off in my Jetpack LAN settings.  This is a huge problem for me, since I need access to a site which only supports DNS over IPv4.

I've reset the radio button several times; each time, the access point reboots, but the radio button is reset to IPv6 afterwards.

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Re: How do I turn off ipv6
7e18n1
Sr. Member

There are three models of the Ellipsis Jetpack: MHS700L, MHS800L and MHS815L.

They were/are available under both Prepaid and postpay service plans.

The 800 has new firmware released 10/28/2016:

https://www.verizonwireless.com/support/verizon-ellipsis-jetpack-mhs800l-update/

Software Version: 3.3.3.0-25569.

If this is your firmware, did you RESET the Jetpack after the update?

Call Customer Service (800) 922-0204, especially if using the latest firmware.

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Re: How do I turn off ipv6
tionnab_vzw
Verizon Employee

AVALERM, I am sorry to learn that you are having trouble with turning off IPv6 on the jetpack. To research this further for you can you please provide what model device you have?

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