Re: Jet pack issue - secured but no internet
vzw_customer_support
Customer Service Rep

bh0987, we are glad to hear that your issue was resolved. Rebooting, or restarting your device is a go to first step when troubleshooting data issues. Should you encounter any more issues, you can reach out to us here or via Social Media, so we can troubleshoot accordingly. Thank you. 

 

-Joshua

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Re: Jet pack issue - secured but no internet
avalchinov
Newbie

Hello Joshua,

I have the same problem, and even rebooting fixes it only temporarily. It says "No Internet" and "Searching" with the spinning wheel. It does this out of the blue. I have another jetpack and it does not do that. Very frustrating! 

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Re: Jet pack issue - secured but no internet
vzw_customer_support
Customer Service Rep

That's never good news. When did this start? Are you experiencing this issue while indoors or outdoors? 

 

-Corey

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