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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!

My jetpack is running really slow and I only  have my laptop connected to it and my jetpack is sitting me to the windows so it can get better connection can anyone help

Re: Jetpack
Customer Support

I hope you are having a great day so far and thank you so much for reaching out to us today. We are always here to answer all of your questions and concerns. We appreciate your business and your loyalty. We always strive to make sure that you have the best service at all times. You alluded to having some service issues. Help me understand what you are experiencing when you say, "sitting me to the windows", when this started, the zip code, and closest intersection to where you are located so that we can help.