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Jetpack
JG4668P
Member

Has anyone else had their jetpack over heat and swell up like it's about to explode ? It has happened to me twice now and I have been told they have the ability to catch fire.  Please research this if you have one and take some kind of precaution. I put mine in a skillet and kept it clear of curtains until I found out the real danger of it...now it's out of the house for good. And yes...Verizon has known about it for months. Just read some of the forums on their own site. Be careful everybody

Re: Jetpack
vzw_customer_support
Customer Support

This is very troubling to hear, we never want our devices to act in this mannor. We would recommend taking iy into a corprate location for further assistance.  GenevieveB_VZW

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Re: Jetpack
DENJOH99
Member

Yes! Mine gets so hot it shuts down and has definitely expanded the outer case!

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