Are there others on this site feel they are being overcharged/billed? I have a filed a complaint with the BBB and will continuing writing and trying to find support until this issue is resolved. My plan started at the lowest possible. I received billing every month stating I was going over by a few GB which we all know is ten bucks for each one. Kept increasing the package and every time the overage is doubled if not tripled. When I call to complain, they suggest I increase the package. Each time I increase, they increase my usage. This is not possible. And entirely too much of a coincidence. If anyone has any suggestions or advice please, let me know?
glenda88,
Let's put the brakes on this issue. Help has arrived! We all never like overage charges. I personally would like to look into everything for you. I’m going to send you a Private Message. Please only respond in the Private Message to continue.
AliciaS_VZW
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