Replacement Jetpack doesn't have a data plan.
dguthals
Newbie

I bought a replacement jetpack today and the screen says it doesn't have a data plan....but apparently it didn't get switched.  I need to have it running asap.

Are there no Verizon techs available after stores close???

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Re: Replacement Jetpack doesn't have a data plan.
vzw_customer_support
Customer Service Rep

dguthals, I have a jetpack that I use when I am on the go and I understand the importance of it working ASAP.  I am here to help and we will get to the bottom of this.  I want to confirm since it has been a couple of days, have you had this issue resolved?

-Santo

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Re: Replacement Jetpack doesn't have a data plan.
vzw_customer_support
Customer Service Rep

dguthals, Jetpacks are very important.  I have sent a Private Note, and can you please respond to continue?

-Santo

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