Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Replacement Jetpack doesn't have a data plan.
dguthals
Member

I bought a replacement jetpack today and the screen says it doesn't have a data plan....but apparently it didn't get switched.  I need to have it running asap.

Are there no Verizon techs available after stores close???

0 Likes
Re: Replacement Jetpack doesn't have a data plan.
vzw_customer_support
Customer Support

dguthals, I have a jetpack that I use when I am on the go and I understand the importance of it working ASAP.  I am here to help and we will get to the bottom of this.  I want to confirm since it has been a couple of days, have you had this issue resolved?

-Santo

0 Likes
Re: Replacement Jetpack doesn't have a data plan.
vzw_customer_support
Customer Support

dguthals, Jetpacks are very important.  I have sent a Private Note, and can you please respond to continue?

-Santo

0 Likes