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Update tool can't find jetpack.
bestleonard
Newbie
‎05-15-2017 10:43 PM

Last used jetpack 8months ago.

I am connnected. Can't load 192.168.1.1.

My IP 192.168.1.10

Used jetpack last two summers OK.

I can login to myverizon account.

Any suggestions what to try next? Thanks.

Bleoanrd

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Re: Update tool can't find jetpack.
vzw_customer_support
Customer Service Rep
‎05-17-2017 11:37 PM

Thank you for reaching out to us, Bob. Have you tried plugging the device into your computer to update it? Does it give you an error?

TabithaJ _VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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