Verizon Orbic Hotspot - How to change from WP2 to WP3
BevKJ
Newbie

My Orbic Hotspot has always had weak security no matter which of my devices I am connected to.  I have read i should change from WP2 to WP3 through the admin page.  I cannot get into the admin page because maybe I don’t know my user name.  I tried the default user name and the password that came with the Orbic, but they don’t work.  Is there a way to reset the orbic user name so I can get into the admin page?  

Thank you.

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Re: Verizon Orbic Hotspot - How to change from WP2 to WP3
vzw_customer_support
Customer Service Rep

   Hello, BevKJ. We want to ensure you receive the help you need to resolve this issue. We are sending you a Private Note to assist you further.

*Cassie

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