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WPA2 is on, but Xbox One says it's not
KatherineML
Member

So my Jetpack was working well, now after the 16 day trial it's messing up. My Xbox One keeps saying that my Jetpack is not using a WPA2 or WPA2(Personal). Yet I have looked and it is. . . . What is my next step to take??

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Re: WPA2 is on, but Xbox One says it's not
bearone21
Leader

reboot the router.

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Re: WPA2 is on, but Xbox One says it's not
vzw_customer_support
Customer Support

Sorry to learn you are having issues using your Jetpack with your Xbox. Together we will get this resolved. Are you able to connect your Jetpack to anything else (computer, Internet)? Has the Jetpack worked with your Xbox before?

DoloresK_VZW

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