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What should I do if I forget my password?
bearon
Enthusiast - Level 1
‎03-29-2015 06:17 PM

I can't get back into my Ellipsis because I forgot my password.  How do I get my password or change it remotely?

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Re: what can I do if I forgot my password
John_Getzke
Champion - Level 1
‎03-30-2015 07:22 AM

You would have to press the reset button under the back cover of the Jetpack.  Connect with the default credentials that are provided on the sticker to get back into the Jetpack and reconfigure accordingly.

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An Accepted Solution is available for this post. Jump to solution.
Re: what can I do if I forgot my password
John_Getzke
Champion - Level 1
‎03-30-2015 07:22 AM

You would have to press the reset button under the back cover of the Jetpack.  Connect with the default credentials that are provided on the sticker to get back into the Jetpack and reconfigure accordingly.

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