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Accidentally tried to do a hard reset but all the text on screen is in Chinese, help!!!!!
gjones282002
Member

How do I change all the text back to English? Can't even turn tablet off.

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Re: Accidentally tried to do a hard reset but all the text on screen is in Chinese, help!!!!!
vzw_customer_support
Customer Support

gjones282002,

It can certainly be confusing trying to operate a device while in a different language. I can definitely assist you with this matter. Please allow the battery to drain completely on that tablet and then charge it back up. Once fully charged restart it and it should be back to normal and out of the chinese factory mode menu.


Hope this helps!


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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