Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Accidentally tried to do a hard reset but all the text on screen is in Chinese, help!!!!!
gjones282002
Member
‎08-02-2015 04:35 PM

How do I change all the text back to English? Can't even turn tablet off.

Labels (1)
0 Likes
Reply
1 Reply
Correct Answer!
Re: Accidentally tried to do a hard reset but all the text on screen is in Chinese, help!!!!!
vzw_customer_support
Customer Support
‎08-04-2015 04:51 PM

gjones282002,

It can certainly be confusing trying to operate a device while in a different language. I can definitely assist you with this matter. Please allow the battery to drain completely on that tablet and then charge it back up. Once fully charged restart it and it should be back to normal and out of the chinese factory mode menu.


Hope this helps!


EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply