Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Bad IMEI number
rubenannag
Member

I have recently tried to use my tablet after it say for about a year.  I never used it cause I couldn't get to activate. But it was on my bill and service still.  I recently went to look for the ESN or IMEI but it says it's unknown. How do I fix that

Labels (1)
0 Likes
Re: Bad IMEI number
vzw_customer_support
Customer Support

rubenannag,


Hmm, this is interesting! I am sorry your ESN/IMEI isn't coming up as a known device. If I may ask where are you seeing this error message? Are you looking to activate on another account?


KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes