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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Been on hold for 35 minutes

....Such bad customer service....ready to go to ATT

Re: Been on hold for 35 minutes
Sr. Member

Are we talking an actual hold where a rep placed you on one or the IVR waiting?

Re: Been on hold for 35 minutes
Customer Support

glitchedpixel Sorry to learn you had a problem reaching a representative. We want to make sure your questions have been answered. If not, we can help you here. DoloresK_VZW