Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Black stripe
KENNEK11656
Member

Blacked out stripe across screen when signing in to apps

Labels (1)
0 Likes
Re: Black stripe
vzw_customer_support
Customer Support

KENNEK11656, we always want to ensure that your device is working in tip-top shape. Can you tell us more about the stripe that you’ve noticed on the screen? Is the touch screen still functional where you see this stripe? When did the stripe appear? Has there been any physical or liquid damage to the device at all?  

 

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes