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Can not access email
lazydogdaddy
Member

Since this last update I am unable to access my email, updates of my programs stop and the whole tablet crawls in speed. After it updated, it said no sim detected, but after I rebooted it was fine. Can someone give me some suggestions to fix these issues. Tablet pretty worthless as it currently is.

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Re: Can not access email
sleepy3103
Member

What tablet do you have and what Did it update to? Does it have a removable battery?

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Re: Can not access email
lazydogdaddy
Member

Won't even let me reply thru tablet, doing it from computer.

Model is QTAQZ3  Ellipsis 8

updated to QZ3_31F40

no access to battery...

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Re: Can not access email
vzw_customer_support
Customer Support

We want you loving your device lazydogdaddy. Having issues is never fun. Let’s get this back up and running optimally for you. Are other apps working on your tablet? Does this happen both when on cellular data and wifi? What errors do you get?
NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can not access email
lazydogdaddy
Member

with both cellular and wi-find I am having problems.  updates try but don't complete. had to stop and start a couple because they would reach a point and stop.  can not get on face book, partially loads then stops.  have 15 updates can't do. few items I have tried seem to work although it takes a long time to have them completely open up. could I have a damaged or partially damaged Sim card that caused this. all I know is this upgrade was not good for me and will have to rely on my phone and Kindle more since this not a usable tablet.

Re: Can not access email
vzw_customer_support
Customer Support

Lets try to get your tablet up and working again,lazydogdaddy. Please go to Settings - Apps - scroll over to All at the top. Then scroll down to Google Play Store - Uninstall updates then re install the updates. Then please turn off the tablet and turn the tablet back on. Please try to update your applications in Google Play Store. Keep us posted. 


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can not access email
lazydogdaddy
Member

Uninstaller google store updates. can find no where where to install the updates again, but have 19 updates needed, Google, Google +, Google docs, Google sheets, and Google slides. none of these will update either. not happy at all at this moment!

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Re: Can not access email
lazydogdaddy
Member

when I powered my tablet back up this morning, Google play store has updated on it's own. still can not update any program, and still no email access.

Re: Can not access email
alysonj
Member

I am having the same issues. Getting very frustrated

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Re: Can not access email
alysonj
Member

I ended resetting to factory settings & redownloading some of my apps, so far so good. Unfortunately I also need to add all my pictures again, I must have taken out my SD Card..

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