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Can't login my Verizon-rc400l-60 Jetpack

My Ellipsis died and I just replaced it with an RC400l JetPack. Can't log on to the Admin web page at Have only had the jetpack for about so I haven't set any passwords. Can anyone tell me the default logon ID (supposed to be Admin) and default password (supposed to the the wi-fi) password. Neither work for me. Would appreciate any assistance. Thanks

Re: Can't login my Verizon-rc400l-60 Jetpack
Customer Support

Being able to log in to the 'Admin' page is very important, Gunship70. We can certainly assist. Have you tried performing a factory reset of the Jetpack? This can be done by removing the battery door and pressing the 'Reset' button until the display reads 'Resetting'.-Greg