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Can't post to facebook
Hethrzpa
Member

On my ellipsis 8. When I'm logged on to Facebook via Chrome, I am able to type in my messages but cannot post them using the enter key on the on-screen keyboard. When I tap the enter key the cursor begins a new line. I do not use the Facebook app.

Re: Can't post to facebook
vzw_customer_support
Customer Support

Since I am a big time Facebook user, it will be a pleasure assisting you with getting this problem resolved.  When did you start having problems posting to Facebook using your tablet?  Is there a reason you are not using the Facebook application?  Have you tried restarting the Tablet?   


RalphT_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Can't post to facebook
SuzyQ
Sr. Leader
Sr. Leader

If you are logging on to Facebook in the browser, it will act as your desktop Facebook - and yo ucan set (in your preferences) the Enter key behavior.  There is an option to check that Enter posts the message, rather than adding a line.

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Re: Can't post to facebook
Hethrzpa
Member

Thank You and Yes, I've tried rebooting the tablet. To no avail. I even deleted Messenger for Facebook, thinking that it was causing a conflict.  It began happening a few days before an update became available.  I updated the tablet, hoping it would correct the problem.  It didn't.  I don't use the Facebook app because it is too slow on my tablet.  Facebook worked better from the browser.

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Re: Can't post to facebook
Hethrzpa
Member

Suzy Q, I don't understand what you mean.  Can you give a more detailed direction.  I've looked for the "preferences" you allude to and it isn't there.  The only thing I find that closely resembles your answer is in the Messenger or Chat window.  That is not my issue.  Posting in the newsfeed or to a friends page is not working.  I can type words, but cannot leave the message, post, by hitting enter. 

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Re: Can't post to facebook
Erin92486
Member

This happened to me and I changed from Chrome to Firefox the issue was corrected.

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Re: Can't post to facebook
SuzyQ
Sr. Leader
Sr. Leader

I misunderstood; I was thinking you meant the instant messenger box...my apologies!  I believe the only way to post  is to tap or click on the POST button, not by hitting ENTER.  Enter will, in fact, add a line feed....

You can also try Erin92486's suggestion of using another  browser.

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Re: Can't post to facebook
Hethrzpa
Member

There is no "Post" icon when posting in newsfeed. Tapping enter is the only method and its unavailable, hence my request for help.

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Re: Can't post to facebook
Hethrzpa
Member

Erin, do you have an ellpsis 8? I'm not sure I want to change browser on my tablet because of the ability to sync my devices. Not to mention I've had trouble with Firefox in the past. Any other ideas?

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Re: Can't post to facebook
SuzyQ
Sr. Leader
Sr. Leader

The same is true on my Ellipsis tablet, although I use the Facebook app on the tablet, so I'd never run across this before.  Is there a particular reason why you don't use the app and use the browser instead?

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