Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Elipsis 10 photos not loading correctly.
RolandDeschain

I have an ellipsis 10. The problem I'm having is with the downloaded photos, both in my email and in any site I go to. When the photos download it looks like they are just a ghost. Put another way, it looks like the negative image of the photograph that should be there. I brought the device to a Verizon store and a text message with it for a good 20 minutes but could not figure out the problem. Is anybody else out there have a solution to this problem or should I go back to Verizon and have them give me another tablet?

Labels (1)
0 Likes
Re: Elipsis 10 photos not loading correctly.
ralpht_vzw
Verizon Employee

Roland, we understand how important it is to be able to download photos to your tablet. We are here and will provide troubleshooting assistance. How do the pictures come out that you take directly with the tablet?  Tell us more about the locations that you are downloading the pictures from? 

Let's also make sure the software in your tablet is up to date:  Follow the link for instructions: Verizon Ellipsis 10 Software Update | Verizon Wireless

Ralpht_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Elipsis 10 photos not loading correctly.
LAUGUP66
Member

The update to the Chrome browser needs to be uninstalled, I had the same problem and that fixed it.

0 Likes