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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Elipsis 10 photos not loading correctly.

I have an ellipsis 10. The problem I'm having is with the downloaded photos, both in my email and in any site I go to. When the photos download it looks like they are just a ghost. Put another way, it looks like the negative image of the photograph that should be there. I brought the device to a Verizon store and a text message with it for a good 20 minutes but could not figure out the problem. Is anybody else out there have a solution to this problem or should I go back to Verizon and have them give me another tablet?

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Re: Elipsis 10 photos not loading correctly.
Verizon Employee

Roland, we understand how important it is to be able to download photos to your tablet. We are here and will provide troubleshooting assistance. How do the pictures come out that you take directly with the tablet?  Tell us more about the locations that you are downloading the pictures from? 

Let's also make sure the software in your tablet is up to date:  Follow the link for instructions: Verizon Ellipsis 10 Software Update | Verizon Wireless


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Re: Elipsis 10 photos not loading correctly.

The update to the Chrome browser needs to be uninstalled, I had the same problem and that fixed it.