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Elipsis 7 Not Charging
CyninTN
Member

My tablet has gone from taking days to charge, only to lose the charge in a few hours, to not charging at all. I thought it was the charger so I bought a new one. Still will not charge. Is there something I can do to fix this or do I need to take it to the store for repair?

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Re: Elipsis 7 Not Charging
vzw_customer_support
Customer Support
CyninTN,

Having your tablet take a charge is a must. It is alarming to see you are having issues. Is there any physical damage to the tablet: cracks, water damage, corrosion in the ports? If not, is the tablet still under the one year manufacture warranty or have any extended coverage?


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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