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Ellipsis 10 shuts off while on YouTube!!
CLIDOB55
Member

Help!

Ellipsis 10 shuts off while on YouTube any and every time the power level reaches 52% or less! Why? Why are there so many power issues with this tablet?

This tablet is only 3 months old..

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Re: Ellipsis 10 shuts off while on YouTube!!
vzw_customer_support
Customer Support

We apprecaite you reaching out to us over this medium. Have you engaged in any troubleshooting on the device? If so, what steps have been taken? Does this only occur when YouTube is active while the device is at that charge?

 

AustinL_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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