Ellipsis 7 Software Update Error

[rpunchios]

When I try to search for new updates it says can not connect to server.  What can I do to connect and get the latest update?  Thanks!

[tikibar1]

Do you have wi-fi turned off and mobile data turned on?

[rpunchios]

No, I have wi-if turned on and mobile data turned off. Does it need mobile data to update?

Sent from my iPhone

[tikibar1]

Yes, mobile data needs to be turned on in order for the update to be received.  You're not supposed to be charged for the data, though.

[rpunchios]

Thank you so much! I knew it was a simple fix but I just couldn't figure it out

Sent from my iPhone

[tikibar1]

You're welcome.