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Ellipsis 7 Software Update Error
rpunchios
Member

When I try to search for new updates it says can not connect to server.  What can I do to connect and get the latest update?  Thanks!

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Re: Ellipsis 7 Software Update Error
tikibar1
Sr. Leader
Sr. Leader

Do you have wi-fi turned off and mobile data turned on?

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Re: Ellipsis 7 Software Update Error
rpunchios
Member

No, I have wi-if turned on and mobile data turned off. Does it need mobile data to update?

Sent from my iPhone

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Re: Ellipsis 7 Software Update Error
tikibar1
Sr. Leader
Sr. Leader

Yes, mobile data needs to be turned on in order for the update to be received.  You're not supposed to be charged for the data, though.

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Re: Ellipsis 7 Software Update Error
rpunchios
Member

Thank you so much! I knew it was a simple fix but I just couldn't figure it out

Sent from my iPhone

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Re: Ellipsis 7 Software Update Error
tikibar1
Sr. Leader
Sr. Leader

You're welcome.

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