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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Ellipsis 7 Table locked up with Japanese characters on screen

This morning, I began having issues when I tried to boot my tablet. It is showing things in Japanese and it is not letting me get to my home screen. I'm not sure what is happening but I can't get it to restart. I don't want to reset it because I don't have a way to back anything up. My only other recourse at this time is to let the battery run completely down so that it will shut down, unless y'all have a better idea. I'm not sure what's happening and I know it's old but I want to keep it going if I can.


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Re: Ellipsis 7 Table locked up with Japanese characters on screen
Verizon Employee

tlaird66 I can't live without my tablet. We don't want you to live without yours. Were there any recent changes to your phone, like a software update or new apps? Does it have any physical or liquid damage?


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