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Ellipsis 7
stuman1967
Member

My ellipsis  7  will not show that it is charging or come on even if I try a hard reset can u all help it has never  been  wet or ran on outher power help

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Re: Ellipsis 7
vzw_customer_support
Customer Support

Stunman1967, thanks for those details. Let's take a closer look at the device. Is there any corrossion or discloration on the charging port? Do you see any moisture under the display lens? Is the device powered on or off when you attempt to charge it?


LasinaH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Ellipsis 7
vzw_customer_support
Customer Support

You deserve nothing more than a device that is running in top form! May I ask if you've attempted to use another charger with the device? 

YosefT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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