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Ellipsis 8 HD device
LEESHA50
Member

Looks like my Ellipsis device is bug. Turning pages itself really fast, making loud noises, flashing light and turning on and off itself. Any suggestions and help is greatly appreciated.

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Re: Ellipsis 8 HD device
vzw_customer_support
Customer Support
LEESHA50
Thank you for reaching out to us. We certainly want to make sure that we get to the root cause of your device troubles here. What steps have you taken thus far? Have you tried to reset the tablet?

NicoleT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Ellipsis 8 HD device
dexman
Sr. Member

The tablet could have a rogue app that is causing the odd behavior. I would try a factory default without reloading the existing apps. After the reset is complete, manually download apps that you use and know to be good. Mayne add an anti virus program such as Avast to help keep trouble at bay.

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Re: Ellipsis 8 HD device
LEESHA50
Member

Thanka! 

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Re: Ellipsis 8 HD device
dexman
Sr. Member

Please let us know what happens ☺

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