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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Ellipsis 8 Home Screen Folders Disappear

I have had my tablet less than a week. I created shortcut folders at the bottom of my homescreen with my most used apps. Twice now they have completely disappeared. The first time I recreated them and the next day there were two sets of folders. How can I resolve this issue?

Re: Ellipsis 8 Home Screen Folders Disappear
Customer Support

Hi rgoble74!

Sorry to learn about the issues you're having with the Ellipsis 8. Please ensure that you're following these steps:


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