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Ellipsis 8 Home Screen Folders Disappear
rgoble74
Member

I have had my tablet less than a week. I created shortcut folders at the bottom of my homescreen with my most used apps. Twice now they have completely disappeared. The first time I recreated them and the next day there were two sets of folders. How can I resolve this issue?

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Re: Ellipsis 8 Home Screen Folders Disappear
vzw_customer_support
Customer Support

Hi rgoble74!

Sorry to learn about the issues you're having with the Ellipsis 8. Please ensure that you're following these steps: http://vz.to/1zuftHH

Thanks,

ChristinaB_VZW
Follow us on Twitter @VZWSupport

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