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Ellipsis 8 Wifi connection
Ellittl2
Member

I just got my new tablet and it won't maintain\establish Wi-Fi connection. The result is I can't play any games that require a consistent internet connection. Any thoughts?

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Re: Ellipsis 8 Wifi connection
vzw_customer_support
Customer Support

Ellittl2,

Being able to count on your device is always crucial. We want to make sure you can use it for everything you need to. What happens when you try to connect to the wi-fi? How long does it take before it disconnects?

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Ellipsis 8 Wifi connection
Ellittl2
Member

The tablet goes through the normal motions of connecting and then does not

secure the connection or it will connect for a few minutes and then not

work. For example I'll be at panera and can see and set up the WiFi but

cannot use the internet and secure the final connection.

On Dec 6, 2015 9:17 AM, "Verizon Wireless Customer Support" <

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Re: Ellipsis 8 Wifi connection
emerald_eyez
Novice

My Dad ahs the Ellipsis 8 and was having a similar issue where his WiFi would drop after a few minutes.  We went through and removed the connections and then turned off Wifi, restarting the device, and then re-enable wifi and had to retype the passwords but it seemed to fix the issue and I haven't heard about him having other issues since.  Not sure if you've tried that but it might help!

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