An Accepted Solution is available for this post.
Ellipsis 8 hd app icons disappear
ColderFeet
Enthusiast - Level 1
‎08-09-2017 09:46 PM

Every time I restart my Ellipsis 8 HD, I lose a couple icons that I have at the bottom of my home screen. Specifically, my Kindle and myVegas app icons.

Anyone else have this issue? Anyone know how to fix it?

0 Likes
3 Replies
An Accepted Solution is available for this post.
Re: Ellipsis 8 hd app icons disappear
Ann154
Community Leader
Community Leader
‎08-10-2017 04:56 AM

Are those applications saved to the SD card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
An Accepted Solution is available for this post.
Re: Ellipsis 8 hd app icons disappear
ColderFeet
Enthusiast - Level 1
‎08-10-2017 10:28 PM

As a matter of fact, they are. Is this a common issue when apps are installed to the SD card?

0 Likes
An Accepted Solution is available for this post.
Re: Ellipsis 8 hd app icons disappear
Ann154
Community Leader
Community Leader
‎08-11-2017 04:17 AM

Yes. It is likely the OS loads before the SD card is read so the device doesn't load the applications properly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes