Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Ellipsis 8 is slow?
Meshel87
Member

My ellipses 8 is very slow loading pages. Is there anyway to fix this problem

Re: Ellipsis 8 is slow?
dexman
Sr. Member

A couple of quick questions...

Does this happen when using 4G/LTE, WiFi or both? Is the tablet getting a good strong signal? Are other devices also experiencing slow loading when connected to the same service in the same location(s)? Do any site pages load quickly at all, or, are they all slow?

0 Likes
Re: Ellipsis 8 is slow?
AuntBiz
Member

It takes my eclipse at least 11 minutes 47 seconds to load and be functional on Facebook. I decided to time it today. I think my contract on the tablet is done in August and I'm dropping it from my bill and looking at a Kindle Fire instead.

Re: Ellipsis 8 is slow?
dexman
Sr. Member

Is that length of time using WiFi coupled to a high speed data connection, or, is using 4G/LTE?

0 Likes
Re: Ellipsis 8 is slow?
AuntBiz
Member

That is using high-speed internet connection. I know I read other places about having too many apps on the tablet. I only have loaded four additional apps besides the preloaded apps. If I try to remove preloaded apps or disabled then it comes up with a warning that it will make other apps not function properly. I hope this helps. I basically only use the tablet for Facebook and Kindle books.

0 Likes
Re: Ellipsis 8 is slow?
dexman
Sr. Member

The next step would be to compare the table's load time with another device...such as a smartphone...while connected to the same Internet source. If Facebook loads at a proper speed, then the tablet has an issue.

0 Likes
Re: Ellipsis 8 is slow?
dexman
Sr. Member

You could always do a factory reset on the Ellipsis to see if that makes any difference. You would first need to backup photos and such to the cloud and document all of your bookmarks as they will be wiped out by the reset.

Re: Ellipsis 8 is slow?
AuntBiz
Member

My smart (Android) is fine and so is my laptop.  Thanks for your help.

0 Likes
Re: Ellipsis 8 is slow?
vzw_customer_support
Customer Support

Allow me to explore options to speed up your device performance, AuntBiz. Let’s start by checking your Software version. See this link for steps and share software version: http://www.verizonwireless.com/support/knowledge-base-124131/


Also, when did this issue start? What is your ZIP code?


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Ellipsis 8 is slow?
STEMAR68
Member

I find the Ellipsis 8 so slow that it is utterly worthless.  It has been sitting on the desk for months now.  Should never have considered it.